Privacy Policy
Last Updated: [Add Date]
Welcome to Zavvi (“we”, “our”, “us”). We operate a hyperlocal deals and discovery platform that connects customers with nearby vendors. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use our website, app, or any related services. By using Zavvi, you agree to the terms in this Privacy Policy.
Information We Collect from end User
- Mobile number (mandatory, used for login and user identification)
- Name
- Email address (optional, used for communication and account recovery)
- Date of birth (optional, used only to provide special birthday offers and promotions)
- Location details (city, area)
1. Information We Collect
1.1 Information You Provide
When you create an account or interact with Zavvi, we may collect:
- Name
- Email address(optional)
- Mobile number
- Date of birth (optional)
- Location details (city, area)
- Vendor/store details (for businesses)
- Offer or deal information submitted by vendors
1.2 Automatically Collected Information
We may automatically collect:
- Device information (model, OS, device ID)
- IP address
- App and website usage data
- Analytics and interaction data
- Cookies and tracking data
- Location data (with user permission)
1.3 Vendor Information
For vendors, we may collect:
- Business name
- Business address
- GST (optional)
- Contact details
- Store photos, logos, documents (if submitted)
2. How We Use Your Information
We use the information we collect to:
- Create and manage user and vendor accounts
- Show relevant deals based on your location
- Connect customers with verified vendors
- Display vendor offers, photos, and details
- Improve our platform and user experience
- Prevent fraud, misuse, and suspicious activity
- Provide customer support
- Comply with legal obligations
3. How We Share Your Information
3.1 With Vendors
Your basic details may be shared with vendors when you claim or redeem a deal.
3.2 With Service Providers
We may share information with trusted third parties who help us with:
- Hosting and server management
- SMS/Email communication
- Analytics and data processing
- App/website maintenance
3.3 Legal Requirements
We may disclose information if required:
- To comply with laws or regulations
- To prevent fraud or protect safety
- To protect rights, property, or users
4. Cookies & Tracking Technologies
We use cookies and tracking tools to:
- Improve website/app performance
- Personalize content
- Analyze usage trends
You may disable cookies in your browser settings.
5. Data Storage & Security
We use industry-standard security measures to protect your information. However, no online transmission is 100% secure, and we cannot guarantee absolute protection.
6. Your Rights & Choices
You may:
- Access or update your profile information
- Request deletion of your account
- Disable location access anytime
- Opt out of marketing messages
To delete your account or request data, email us at: contact@zavvi.co.in.
7. Children's Privacy
Our services are not intended for users under the age of 13. We do not knowingly collect data from children.
8. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for their privacy practices or policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last Updated” date.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, you may contact us at:
Email: contact@zavvi.co.in
Website: https://www.zavvi.co.in
Phone: 9803902091 / 7696649122
Address: 1307, J tower, Amarpali Silicon City, Sector-76, Noida